Behind the Bench
Why Leadership Should Focus on the Well-Being of Forensic DNA Analysts
Written by Jennifer Dillon, Michigan State Police, Wellness & Resiliency Section
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Forensic DNA laboratories play a vital role in the criminal justice system. The work is high-stakes, precise, time-sensitive, and often emotionally taxing. Professionals face mounting pressure to meet deadlines, either placed on them internally or by the court system. They must maintain flawless accuracy and work with sensitive case material involving traumatic content. Their work is constantly under review, their policies and procedures strict with minimal room for error. Add to this the training fatigue that accompanies constantly advancing technologies, and these factors build the perfect recipe for burnout, compassion fatigue, and vicarious trauma. Prioritizing the psychological health of lab staff is critical to maintaining both a healthy organizational system and the integrity of forensic outcomes.
I spent 17 years working as a forensic scientist, most of that time spent as a DNA analyst. The DNA analysts I worked with are strong, independent, hard-working achievers who entered the field of forensics because they are service-oriented professionals. What I learned during that time is this: there is a corrosive drip with each pressure experienced, each so tiny it may go unfelt, but those drips slowly fill a cup of stress unless we exert effort to empty it through healthy stress-management. Most of us had no idea that our cups were slowly overflowing because the focus was always on the mission.
When mental health is not actively supported in this type of environment, the consequences can be serious. Burnout can lead to decreased attention to detail, increased analytical errors, low staff morale leading to higher turnover rates and loss of experienced personnel. Absenteeism may be prevalent. Unchecked mental stress with a constant focus on metrics and deadlines can lead to moral injury, lack of psychological safety, and an eventual culture of isolation and silence where staff don’t feel safe expressing distress. This doesn’t simply affect an individual. It systemically corrodes teams and organizations.
A paradigm shift needs to be considered. It is no longer acceptable to allow staff to suffer mental injury in the workplace but expect them to recover on their own time. Management must demonstrate a genuine commitment to employee wellness; otherwise, staff will never feel empowered to prioritize their own mental health. They will push it down, and their stress cup will overflow. Leaders have the capacity to manage workload distribution, factor in recovery periods, set communication norms, and most importantly – model proper self-care in the workplace. By acknowledging the emotional demands of work and creating a culture of psychological safety, leadership can foster a healthier, sustainable, and more resilient workforce.
Tips for Getting Started
- Start with Leadership Training: Equip supervisors with training in trauma-informed leadership, mental health awareness, and psychological safety.
- Conduct Assessments: Use anonymous surveys or allow employees to self-assess their levels of stress, burnout, and compassion fatigue.
- Implement Peer Support or Wellness Ambassadors: Peer support members are specially trained peers who can support staff by listening, assessing, and referring appropriate resources when necessary. Sometimes it is difficult to approach a supervisor and ask for help; this is where peers can facilitate help-seeking behavior.
- Normalize Use of Mental Health Resources: Leadership should openly support and encourage the use of employee assistance programs and counseling services.
- Address Workload: Regularly assessing workloads for sustainability. Don’t be afraid to treat staff individually, based on their personal needs. Rotate the type of cases worked, allow for incorporations of special projects or research to break up the trauma exposure.
- Infuse Wellness Practices: Incorporate brief wellness moments into daily operations, such as mindfulness breaks, walking meetings, team check-ins, or wellness bulletin boards.
- Model Self-Care: Staff won’t feel safe to take care of themselves if they aren’t seeing it modeled by their leaders.
Continuing the Conversation: A Panel at ISHI
To advance dialogue and innovation around this pressing issue, a dedicated panel on burnout and caseload management in forensic DNA analysis will be held at the upcoming International Symposium on Human Identification. Titled Behind the Bench: Combating Burnout in Forensic DNA Labs, the panel will feature forensic scientists, mental health professionals, and organizational leaders discussing real-world experiences, innovative mitigation strategies, and the intricate balance between accomplishing the mission while preserving our well-being.